Class 3
In today's class we:
- Did chapter 4
- Looked at the advantages of letter writing from the point of view of written communication
- Looked at techniques for writing Complaint Letters
- Looked at acceptable phrases for use in business letters from the worksheet below (people generally chose c , n, t, y as the most suitable)
- Spent time working in groups for the presentation
- Quiz 1 is tomorrow (Thursday)
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en405_importance_-_written_communication.pptx | |
File Size: | 71 kb |
File Type: | pptx |
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en405_complaint_letters.pptx | |
File Size: | 84 kb |
File Type: | pptx |
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ic021wsi_selling.pdf | |
File Size: | 2311 kb |
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