Class 3
In today's class we:
- Did unit 7 of the course book
- Talked about formal phrases to use when writing business letters (see worksheet below)
- Did a complaint letter writing task
- Did chapter 8
- Went through the complaint letters from before lunch
- Looked at the 3 main types of letter format (full block, modified block and semi-block)
| ic021wsi_selling.pdf |
| ic003tn.pdf |
| en405_complaint_letter_-_writing_task.pptx |
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